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Why MOBILE Matters

23 Jul

A few days ago, I posted a question to many friends asking if mobile applications mattered in offering best of class financial services.  The comments back from many of my colleagues was “sort of”, “not sure yet”, “we think so”, “not yet – but big future” and many similar comments.

To help answer this question, you only need to look at the KPMG report on mobile adoption.  According to the report which surveyed 5,627 respondents in 22 countries showed that 46% of consumers have used mobile applications to conduct banking transactions and 28% to buy consumer goods compared with 19% and 10% in 2009, respectively.

China is a leader in adoption with 77% of the population using mobile for banking services compared with the United States that only has about 19%. Across the board most countries increased adoption of mobile devices for banking substantially, with many countries increasing usage by more than 50%.

With the continued adoption of smart phones and the increased need to maintain ubiquity across platforms, it is only plausible that mobile capital investment will increase with many larger financial conglomerates buying their way into the market.

Financial Information and Technology Trends

21 Jul

Financial Information and Technology Trends

The Financial Information and Technology (FinTech) sector of the economy has shown signs of growth, despite the reluctance for a true recovery to emerge. Yet there remain signs of substantial economic improvement as revenue, operating profit, and M&A transactions have all increased within the sector.  For instance, in the first half of 2010, there has been a 31% increase in the number of transactions and a 248% increase in the value of transactions versus the last six months of 2009.  This growth has pushed multiples up, with the average revenue multiple challenging the 2007 highs of 2.3 and the EBITDA multiples approaching 2007 of about 16.0.

Strategic buyers have led this growth, completing approximately 83% of the total transactions, and in turn representing approximately 56% of the total transaction value within the sector.

While it is not perfectly understood why smaller companies are selling – two thirds of all deals were below $245 million -we have heard that the timing of such sales is heavily predicated upon entrepreneurs’ calculated avoidance of next years’ higher capital gains tax and the recent rise in multiples.

Payment processing companies have received a fair amount of attention from buyers, with online and mobile payment processing and automation have both seen several significant acquisitions: Visa, Inc.’s acquisition of CyberSource, TPG Capital’s acquisition of Vertafore, Inc. and Jack Henry’s purchase of iPay Technologies, Inc.  The payment automation and processing space may be consolidating due to the appearance of over-capacity and the need for more efficient end-to-end online and mobile processing systems.

On the capital markets side the trend appears to lie in the consolidation of research providers and push into social media.  Of the 44 deals in capital markets, roughly 20% of them were in research: Morningstar purchasing Old Broad Street, Aegis and Realpoint, followed by MSCI’s purchase of Risk Metrics and FactSet’s acquisition of MarketMetrics.  We expect to see continued consolidation in a market where small companies vie for rare discretionary funds and large companies refocus after their Global Settlement moratorium.

Alongside of the research trend, we see FiServ’s acquisition of Advice America, an online collaborative offering in wealth management, as a pivotal turn in wealth management industry.  Technology providers will continue to add social media and web 2.0 collaboration tools to round out their more traditional solutions to improve both customer relations and efficacy of programs.  MarkIt’s acquisition of Wall Street On Demand may also be a sign that collaboration tools (one of their offerings), rather than CRM providers, will continue to gain relevance within wealth management and retail brokerage.

Admittedly, it may fall short of a bona fide trend, but we nonetheless see continued demand for compliance information and tools.  It is our opinion that Complinet, a recent purchase of Thomson Legal and Regulatory, will be utilized to help strengthen ThomsonReuters already powerful position in the capital markets.

On the banking side, an overwhelming need of process automation will drive acquisitions.  Banks and technology service providers are seeing value in process automation systems as demonstrated by the recent acquisitions of Speranza, Equifax, NextStep Technologies and Inmatrix.   We believe banks will continue to seek operating efficiencies in the post – financial reform marketplace.

In addition to banking automation, new mortgage technologies will continue to be developed and attractive to buyers, including analytic programs helping both mortgagors and service providers manage defaults.

Although not reflected in recent activity, we see an increasing appetite for mobile applications in the Capital Markets.  Companies such as ThomsonReuters, Bloomberg, IDC, FactSet, Morningstar, CaptitalIQ, SunGard, Fidelity, TD, Scottrade, IPREO and Dealogic among others will need to establish a more ubiquitous platform, providing the user the ability to gain increased levels of information on Blackberry, Iphone and other smart phone devices.  With the recent rise in smart phone adoption, increased usage and greater levels of wireless connectivity it seems only sensible that mobility in financial services correlates with the broader trends.

At the core of our observations lie a few trends:

  1. We believe that research providers will continue to be consolidated at compelling values, with companies like Morningstar and FactSet leading the charge.
  2. We believe that the capital markets will continue to seek solutions that help professionals communicate with their clients.
  3. With relation to banks, we see a continued push toward technologies that streamline processes, eliminate paper and help remove redundant costs.
  4. Although not evident in recent activity, we feel as though strategic and private equity sponsors will continue to invest in multi-asset class, ultra-low latency platforms, with FX, futures and commodity trading platforms leading the way.
  5. We expect Asian FinTech companies to become highly competitive in the U.S. and EMEA with the continued diversification of assets from the U.S. to Asia.

If you would like to discuss the information in this article, receive a more detailed report or discuss market opportunities you can reach Christopher Young, Managing Director of M&A at Berkery Noyes at Christopher.young@berkerynoyes.com or phone 646-442-7998.

The End of the Market Data Desktop (Part 2)

1 Jul

Last week I wrote “The End of the Market Data Desktop”.  Since that posting I received more than a handful of emails from friends, colleagues and clients telling me that I am crazy and that there is no way that financial professionals can do without market data, analytical tools, dashboards, streaming quotes, etc…

I Feel the Need

Let me first say that I was referring mainly to retail broker dealers and wealth management professionals in my post and I was definitely not making reference to institutional brokers/ traders, algo / black box guys, or any other financial professional that takes security positions or makes markets at the smallest fraction of a percent.  The reason for my posting was mainly to say that wealth management professionals need new tools that help them build deeper relationships with their clients as they continue to offset the analytical work to their portfolio managers.

I think there is tremendous upside in building next generation relationship tools for the wealth management professional.  Rather than security dashboards and scrolling news, perhaps it makes sense to have a dashboard aggregating everything about a client.  Does it make sense in this social media world to aggregate items such as Facebook and or LinkedIn updates, changes in credit ratings, money in motion events, news about the client, their portfolio or their interests, twitter posts, blog updates, etc…? After all isn’t sales knowing about your client and understanding their needs?

The second part of my posting was related to communication tools.  How does a wealth manager communicate with their client regularly? Few do the obvious – talk.  In the age of social media perhaps wealth managers can do better by having a communication platform that allows instant communication in a one-to-many platform, all wrapped around a compliant rich framework.  How great would it be if wealth managers were able to Tweet, update LinkedIn, Facebook, their blog, their website all with a single platform?  What about knowing how many of their clients are reading their weekly or monthly newsletter or perhaps worse, those who do not.  Social media is opening a new world for sell-side financial professionals and financial technology firms need to address these needs if they want to maintain their market share of the wealth manager desktop.

– Need for Speed

I thought that while I am at it, perhaps it makes sense to address the trading needs of the wealth management professional, particularly those who service the Family Office and Ultra-High Net Worth individual.

Yesterday, Scott Patterson of the Wall Street Journal wrote an insightful article “Fast Traders Face Off with Big Investors Over ‘Gaming’”.  In this article Patterson recognized that high-frequency traders who tend to trade on algorithmic triggers are front running traditional traders, those who are not using algorithmic models and who are not dialed in directly with the exchanges.  So, this brings me to the second part of observation.

Today, low latency trading systems are typically used by the buyside investment management firms and or hedge funds and are not used by traditional traders or portfolio managers who tend to support wealth management practices — atleast not the smaller shops. So my speculation is that at some point low latency trading systems will have to be built and or purchased from technology firms who support retail brokerages and wealth managers.  I would imagine that at some point wealth management firms will be fed up with the idea of losing out to algo traders who are making a killing on very small movements in spreads and execution timing differences.  Are we getting closer to the time when LPL, RayJay, TD, RBC, Pershing and others offer ultra low latency execution?

Overall it seems as though the wealth management technology vendors will continue to go through major changes – with one change coming in the form of building relationship tools and other ensuring that their back end trading and execution systems are more closely competitive with those systems supported by ultra low latency execution.

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